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Licensed electrician with tools serving Martinsburg, WV

About Assured Electrical Connections

Family-owned, owner-operated, and proudly serving the Eastern Panhandle for over 18 years.

Our Story

Do the Work Right. Treat People Fairly. Show Up.

Assured Electrical Connections was founded by James 'Jim' and Amber Norton on a simple principle: do the work right, treat people fairly, and show up when you say you will. After nearly two decades of hands-on electrical work, Jim set out to build a company the Eastern Panhandle could count on — and Amber keeps everything running behind the scenes so customers always get a fast, friendly response.

We're a true family business. When you call Assured, you're not handed off to a call center or a rotating crew — you talk to the people whose name is on the truck. Jim is on site for every job, from the first walkthrough to the final test, and stands behind every connection we make.

From historic homes in Shepherdstown and Martinsburg to new construction in Falling Waters and Spring Mills, we've wired, upgraded, repaired, and rescued electrical systems across Berkeley and Jefferson Counties. That local experience means we know the homes, the codes, the inspectors, and the power company — and we put that knowledge to work for you.

James 'Jim' Norton, owner of Assured Electrical Connections LLC

18+

Years of Experience

500+

Projects Completed

35+

5-Star Reviews

100%

Family Owned

Our Values

What We Stand For

Safety First, Always

Electrical work done wrong puts your family at risk. We never cut corners — every job meets code and is built to be safe for the long haul.

Honest, Up-Front Pricing

You get a clear estimate before we start. No hidden fees, no upsells, no surprises when the work is done.

Respect for Your Home

We show up on time, keep the work area clean, and leave your home better than we found it. Courtesy is part of the job.

Community Commitment

We live and work here in the Eastern Panhandle. Our neighbors are our customers, and we honor veterans and seniors with an exclusive discount.

Meet the Owners

James & Amber Norton

Jim is the master of the trade — a hands-on electrician with 18+ years of experience diagnosing tricky faults, upgrading panels and services, installing generators and EV chargers, and rewiring homes from the ground up. If it's electrical, Jim has likely seen it and fixed it.

Amber runs operations, scheduling, and customer care — the reason calls get answered, quotes go out fast, and every customer feels looked after. Together they've built one of the most trusted, highest-rated electrical companies in the region.

Assured Electrical Connections upgrading an outdoor meter base
Our Process

How Every Project Works

A proven, no-stress process refined over 18+ years of electrical work in the Eastern Panhandle.

1

Call or Request a Quote

Reach out by phone, text, or our quick online form. Tell us what's going on — from a flickering light to a full service upgrade — and we'll get you on the schedule fast.

2

On-Site Assessment & Honest Estimate

We diagnose the real problem, explain your options in plain English, and give you a clear, up-front estimate before any work begins. No surprises.

3

Clean, Code-Compliant Work

Jim performs the work to NEC standards, pulls any required Berkeley or Jefferson County permits, and keeps your home clean and safe throughout the job.

4

Test, Walkthrough & Peace of Mind

We test everything, walk you through what we did, and make sure it passes inspection. Your safety and satisfaction are the final checkpoint — every time.

Client Reviews

What Our Clients Say

Google
5.0
Rated 5 stars across 35+ Google reviews
Google review
“Came out and resolved a major issue on the weekend to get power restored to our daughter's room. Followed back up to come back and resolve a hazard that was created by a previous electrician. Quick response and quick work done right with a decent price.”

Stephen Rasmussen

Verified Google Review · 2 days ago

Google review
“Very professional, responded promptly and took care of our problem, price was very fair and I will definitely call them for any future electrical issues. Highly recommended.”

Hal

Verified Google Review · 2 days ago

Google review
“Very personable and thorough. Went out of their way to help us get the house ready to list for sale. Will be recommending them to family and friends too.”

Cathy Ronas

Verified Google Review · 3 days ago

Google review
“Jim and Amber were prompt, courteous, reasonably priced and professional. We had an old light fixture that was loose and becoming detached from the wall and needed to be remounted and secured. They did an excellent job repairing the fixture and in a timely manner. Would definitely recommend.”

Michael

Local Guide · Verified Google Review · 1 week ago

Google review
“They came and fixed an outlet that was unsafe. Quick, friendly, and professional.”

Carissa Lovell

Verified Google Review · 1 week ago

Google review
“Worked hard and had a great personality!! Highly recommend.”

Amber Hamilton

Verified Google Review · 1 week ago

Ready to Work With Us?

Start with a free consultation. No pressure, no obligation — just an honest conversation about your project.

Get a Quote

Request Your Free Estimate

Fill out the form below and we'll get back to you within one business day.

Contact Details

Prefer to reach out directly? We're here to help.

Phone

(304) 582-1958

Email

jim@assuredelectricalconnections.com

Address

Martinsburg, WV

Hours

Mon–Sat: Open 24 Hours · Sun: 1 PM – 9 PM

Service Areas

Martinsburg, Inwood, Bunker Hill, Falling Waters, Hedgesville, Charles Town, Shepherdstown, Harpers Ferry